Services
- community of practice building and management
- social media tools (wikis, blogs, Twitter etc.) setup & training
- community/social media visioning and innovation strategy advice
- community lifecycle and communicative workflow analysis
- (inter)organizational collaborative systems design/prototyping
- project management
- collaborative sensemaking facilitation
- applied research and state-of-the-art surveys
Expertise
I am a research consultant with much academic and R&D experience in community informatics. I am connected to a large international network of researchers and practitioners. My main R&D expertise is in designing for the effective use of social media in the context of business processes/information systems, online community building, communicative workflow modeling, argumentation/ sensemaking systems design, and strategic assessments of the societal impact of Internet technologies.
Clients
I provide a broad range of services to communities, organizations, and interorganizational networks. My clients are mainly in, but not limited to, the educational, research, and (non)-governmental organizations.
Socio-Technical Quickscan
In a "socio-technical quickscan" I interview your team and diagnose your collaboration problems, resulting in a concrete outline of required technical, procedural and cultural changes. For a limited budget, the quickscan allows you to get access to the most relevant state-of-the-art insights from community informatics and to find out how in the follow-up I may help your organization.