Services

Every collaboration challenge is unique, but they all share one thing: the need to make invisible connections visible and actionable. I offer tailored services that help you understand, strengthen, and evolve your collaborative efforts—whether within your organization or across complex stakeholder networks.

What I offer

  • Collaboration Ecosystem Visioning & Strategy Uncovering hidden patterns and potential in your collaboration ecosystem.
  • Participatory Community Network Mapping & Sensemaking Visualizing and understanding the community network at the heart of your ecosystem through interactive maps, relevant perspectives and facilitated reflection sessions.
  • Community Network Interventions Designing network interventions that strengthen connections and leverages what’s already working in your ecosystem.
  • Collaborative Workflow Analysis Identifying bottlenecks and opportunities for more effective interorganizational collaboration, including how they can be woven into the existing business processes, workflows, and organizational information systems.
  • Applied Community Informatics Research Translating cutting-edge research on the effective use of ICTs into actionable strategies and implementations for your community network.
  • Project Management Skilled coordination for complex multi-stakeholder projects.

How we’ll work together

Every engagement follows a participatory approach tailored to your needs. While each collaboration journey is unique, here are the key phases we typically explore together:

  1. Collaboration Quick Scan: We start by mapping your collaboration ecosystem’s key features and dynamics
  2. Seed Map Creation: Together we’ll build an initial visualization of your network and its connections
  3. Sensemaking Sessions: Through facilitated – online or physical – workshops, we’ll interpret what the patterns reveal
  4. Priorities & Actions: We’ll identify concrete opportunities and design next steps with broad support
  5. Implementation Support: I’ll help you put insights into practice and track progress

We’ll adapt this framework to match your timeline, resources, and specific challenges – some clients need all phases, others may focus on specific elements.

The CommunitySensor Foundation

All my services build on the CommunitySensor™ methodology – my proven approach to participatory community network mapping. Through years of research and practice, I’ve developed this systematic way to reveal collaboration patterns, facilitate collective sensemaking, and enable networks of communities to strengthen their connections for greater impact. 

Check out some showcases to get a feel for what CommunitySensor can do for you.

Why this approach works

Traditional consulting often imposes external solutions. My participatory approach ensures that:

  • Solutions emerge from your own ecosystem’s wisdom
  • All stakeholders see themselves in the process and outcomes
  • The capacity for collaboration grows within your ecosystem
  • Changes stick because they’re owned by those who implement them

Working with domain experts

CommunitySense typically partners with domain experts who bring deep contextual knowledge, stakeholder trust, and understanding of critical questions to ask. These partnerships ensure that the methodology is applied with both technical rigor and domain sensitivity. CommunitySense maintains long-term relationships with several business partners who specialize in different sectors and challenges.

Flexible Engagement Options

Some clients need a one-day workshop to catalyze action. Others benefit from ongoing support as their collaboration evolves. We’ll design an approach that fits your timeline, resources, and ambitions.

Want to learn more about my approach or connect directly?