collaboration patterns

New publication: Learning 3.0 – Collaborating for Impact in Large Devt Organizations

Just published: Nancy White, Rachel Cardone and Aldo de Moor (2014). Learning 3.0: Collaborating for Impact in Large Development Organizations. In Knowledge Management for Development Journal, 10(3):21-37.

model

Abstract:

This discussion paper builds on the body of research and practice about technology stewardship originally explored in Digital Habitats, and on the findings from an initial probe into the experiences of five development agencies using collaboration platform technologies. The probe was conducted from September 2013 through February 2014. We propose a framework for looking at productive practices in selecting, configuring and supporting use of collaboration technologies in international development organizations by focusing on the opportunities that exist in the boundaries between different parts of a development organization and different kinds of interactions that lead to learning and development impact.… Read more...

Posted by Aldo de Moor in CommunitySense, Projects, Publications, 0 comments

Collaboration Patterns for Social Innovation: The Dutch – US Connection?

As part of my visit to the  University of Alabama in Huntsville I gave a presentation “Creativity Meets Rationale – Collaboration Patterns for Social Innovation” at the College of Business Administration. It was based on the book chapter with the same title that was published earlier this year in the book “Creativity and Rationale: Enhancing Human Experience by Design”. The slides can be downloaded here.

[slideshare id=25898848&doc=2013uahfargaldodemoor-130904173150-]

From the discussion, it seemed that Europe is ahead in implementing scaled applications of social innovation,  although the US is catching up and making it a national priority as well, as indicated by the White House having created an Office of Social Innovation and Civic Participation.  See also the Economist article Let’s Hear Those Ideas.… Read more...

Posted by Aldo de Moor in CommunitySense, Presentations, Publications, 0 comments

New publication: Improving Communication for Collaboration in Social Innovation Projects – A Framework for Pragmatic Research

Just published: H. Weigand and A. de Moor (2013), Improving Communication for Collaboration in Social Innovation Projects – A Framework for Pragmatic Research. In Proc. of the 2nd international SIGPrag Workshop on IT Artefact Design and Workpractice Improvement (ADWI-2013), June 5, 2013, Tilburg, the Netherlands.

 

adwi

 

Abstract

Nowadays, many innovation projects are based on the collaboration of multiple parties to co-create value. Communication is a critical success factor. This paper introduces a pragmatic research framework that aims to improve communication practices in innovation projects. The framework draws on a revised Theory of Communicative Action in which the boundaries between spheres are explicitly acknowledged, as well as Bourdieu’s practice concept and the theory of boundary spanning. In this way, justice can be done to the many different communities that are involved in social innovation and the various ways they interact.

Posted by Aldo de Moor in CommunitySense, Publications, 0 comments

New publication: Towards Sheltered Communication Systems Design – A Socio-Technical Perspective

The proceedings were just published containing my paper: A. de Moor (2012). Towards Sheltered Communication Systems Design: A Socio-Technical Perspective. In Proc. of the 9th Community Informatics Research Network Conference, Prato, Italy, November 7-9, 2012.

130322_Sheltered communication systems

Abstract

Social media are powerful conversation technologies. However, exactly how social media afford and constrain complex social requirements in collaborative communities is still ill-understood. One of these requirements concerns the need for sheltered communication systems: systems that support and interlink spheres of stakeholder communication with different required degrees of opacity. We introduce our Socio-Technical Conversation Context Framework as a way to analyze and design such complex socio-technical communication systems. We use collaboration patterns grounded in this framework as conceptual building blocks to capture design lessons learnt about matching community requirements with enabling tool functionalities.… Read more...

Posted by Aldo de Moor in CommunitySense, Publications, 0 comments

New publication: Creativity Meets Rationale – Collaboration Patterns for Social Innovation

collaboration pattern

My book chapter “Creativity Meets Rationale – Collaboration Patterns for Social Innovation” was recently published in J. Carroll (ed.), Creativity and Rationale: Enhancing Human Experience by Design, Springer, Berlin. ISBN 978-1-4471-4110-5.

Abstract

Collaborative communities require a wide range of face-to-face and online communication tools. Their socio-technical systems continuously grow, driven by evolving stakeholder requirements and newly available technologies. Designing tool systems that (continue to) match authentic community needs is not trivial. Collaboration patterns can help community members specify customized systems that capture their unique requirements, while reusing lessons learnt by other communnities. Such patterns are an excellent example of combining the strengths of creativity and rationale. In this chapter, we explore the role that collaboration patterns can play in designing the socio-technical infrastructure for collaborative communities.… Read more...

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Using Collaboration Patterns for Contextualizing Roles in Community Systems Design

On October 28, I presented my paper “Using Collaboration Patterns for Contextualizing Roles in Community Systems Design” at the Community Informatics Research Network  2010 Conference (CIRN 2010) in Prato, Italy. Here are the abstract of and link to the paper, as well as the presentation.

Abstract

Activation of collaborative communities is hampered by the communicative fragmentation that is at least partially caused by their distributed tool systems. We examine the role of domain, conversation, and functionality roles in modelling community activation. We show how collaboration patterns can be used to design appropriate socio-technical solutions.  These patterns contextualize the various types of roles by linking them to the (1) relevant usage context (2) communicative workflow stages and (3) functionality components across the tool system.… Read more...

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Collaboration Patterns as Building Blocks for Community Informatics

From 4-6 November 2009, the 6th CIRN Community Informatics Conference was held in Prato, Italy. As in previous years, the conference brought together an interesting mix of researchers and practitioners from North and South, discussing ways to effectively use information and communication technologies to foster community building. This year’s theme was “Empowering Communities: Learning from Community Informatics Practice”.

I gave a keynote address at the conference. Title of my talk and the accompanying paper was “Collaboration Patters as Building Blocks for Community Informatics”. Below the slides of the presentation and the abstract of the paper.

[slideshare id=2421370&doc=2009cirnaldodemoorpres-091104101339-phpapp01]

Abstract

Community Informatics is a wide-ranging field of inquiry and practice, with many paradigms, disciplines, and perspectives intersecting. Community informatics research and practice build on several methodological pillars: contexts/values, cases, process/methodology, and systems.… Read more...

Posted by Aldo de Moor in CommunitySense, Conferences, Presentations, Publications, 0 comments

Libraries and Collaborative Research Communities

091001_TicerAlready a while ago, but still worth a post: on August 5, I was an invited speaker at  the Ticer Digital Libraries a la Carte 2009 summer school. In 2008, I attended their fascinating keynote summer school lecture by Stephen Abram. It was a privilege to be on the other side this year! Ticer stands for Tilburg Innovation Centre for Electronic Resources, and is a business unit of Tilburg University’s Library and IT Services. Every year, they organize a summer school, which is well attended by librarians, publishers, researchers, lecturers, and IT specialists interested in the latest developments in (digital) libraries.

My module concerned the Libraries and Collaborative Research Communities track. My co-speakers were John Butler (University of Minnesota), Judith Wusteman (University College Dublin), and Gary Olson (University of California, Irvine).… Read more...

Posted by Aldo de Moor in CommunitySense, Conferences, Presentations, 0 comments

Presentation at the National Research Council Canada

090321_nrcc3On Monday, I will give another version of the talk “From Inspiration to Activation: Making Online Collaborative Communities Work” that I gave at the University of Alabama in Huntsville, this time at the National Research Council Canada Institute for Information Technology in Fredericton, New Brunswick. It’s good to have another opportunity to present  and get quality feedback on these ideas that have been keeping me busy for such a long time.

Abstract

Inspiration is a necessary, but not a sufficient, condition for collaborative communities to work. Such communities often make use of complex Internet-based tool systems. In these systems, work gets distributed over many tools, often leading to the fragmentation of communicative acts. To address this problem, explicit attention needs to be paid to community activation.

Read more...
Posted by Aldo de Moor in CommunitySense, Presentations, 0 comments

From Inspiration to Activation: Making Online Collaborative Communities Work

Invitation to my UAH lecture, January 21, 2009On January 21, I presented my lecture “From Inspiration to Activation: Making Online Collaborative Communities Work” in the UAHuntsville Distinguished Speaker Series. It was a revised version of the invited talk I gave at the ALOIS 2008 conference in Venice in May 2008. In the lecture I addressed how collaborative communities require not only the sense of purpose and drive provided by inspiration, but also the activation of the community in terms of explicitly supporting the initiation, execution, and evaluation of  goal-oriented (online) communication processes. To this purpose, a socio-technical design process is needed in which the communicative context and tool system are matched.

A major theme in my lecture was the paradigm-shifting approach of the Obama administration to involve the general public, not only in getting elected, but also in providing ideas for and feedback on the policies proposed.… Read more...

Posted by Aldo de Moor in CommunitySense, Presentations, 0 comments